FREQUENTLY ASKED QUESTIONS
If you have already entered your work address and schedule, or another rideshare destination, and selected the offer ride option during registration, offers for your work trips and the other registered trip are automatically visible in the service. If you have not, you can enter them in the user profile. You will receive a notification when another user makes a request to you, and you can then accept or decline it.
Look at routes from other users on the map and select a route (or end point) to see details. If the route and schedule approximately match your work trips, you can request rides for specific calendar days. The driver receives a notification and accepts or declines your request, and then you will receive a notification. Agree on rides well in advance and note that the driver may be unable to offer rides on the days you requested.
To send or accept a ride request, users must authenticate themselves with bank credentials. In this way the exact identity is known to the service before the ride takes place. Feedback after the rides and entering the work email address also increase reliability. For data protection reasons route details are not shown to users who have not logged in, and messaging on rides can be done within the service. The exact home address can be also hidden on the map.
In ride sharing the gas costs of a car at 10 cents/km are divided by default as follows: driver saves 4 cents/km, passenger saves 4 cents/km and we hope to receive 2 cents/km operate and develop the service. Some users may also switch driver roles or offer rides out of their good will. Rides made with the service will leave a book keeping that can be used to share costs between users, or when making tax report.
Home address based area or user community can be used to see how many shared rides there are in different areas. Users can join groups to filter what rides are shown in the service or to allocate employer’s incentives to employees. Users can by default share rides with each other regardless of which group they belong to.
The best way to get more users and rides in your city of neighborhood is to tell your colleagues and acquaintances that they can enter their work or other trip into the service. There is also a sharing button at the top of the front page that you can use to get a link for sharing on Facebook or elsewhere. You can also tell your employer about the service, so it can send information about it internally. Many cities and municipalities are also communicating about the service in their areas, so in due time everyone should find good ride sharing company
You can agree on shared rides also in Facebook groups or directly with colleagues. However, this services is designed for arranging frequent shared rides. It helps you try sharing work or other rides with already known or new people in a managed way and will do ride bookkeeping on your behalf. When you get rides going, you can also start to arrange daily rides with phone. But the service will still allow your employer to offer incentives to you, and in exceptional circumstances you can find a ride with other ride sharing teams in the service, or help also others going the same way.
It is important for the tax authority to tax all income. If the driver gets a part of the car driving expenses from the passenger, there is no taxable income. On the other hand, with commute to work, the tax authority subtracts from the commute deduction all the gas expenses that have been reported as received, and the passenger should report, if necessary, ride sharing as the least expensive travel mode. Users can ask for a report from the service for this purpose and attach it to their tax report. The service will not report the data to the tax authority.
From 2021 onwards we will collect from employers or other organizations a small administrative fee. In return, we will ensure user’s right to be in the group, produce statistical information about the group, manage potential incentives and support the group’s administrator. If the organization has no need for these, users can freely join current groups or send feedback to ask for new groups.
In the future, the passenger can transfer the share of the gas costs to the driver with the service (through an external payment service provider), but for now the service just informs the users of the suitable amount of money and they can transfer it in the way they agree (e.g. Mobilepay).